Privacy Policy
Last Updated: February 28, 2025
Austin Manual Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://austinmanualtherapy.com (the “Site”) or engage with our services. By using our Site or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from you when you use our Site or interact with our services. The types of information we may collect include:
Personal information:
- Name
- Email address
- Phone number
- Any other information you voluntarily provide
Non-Personal Information:
- IP address
- Other analytical data collected through cookies and similar technologies
When do we collect information?
- We collect information from you when you complete a website form, use the live chat feature, or use our contact information to initiate a conversation with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and improve our services
To schedule and manage appointments
To send appointment reminders and service-related notifications
To process transactions and payments (if applicable)
To respond to inquiries and provide customer support
To enhance user experience and personalize content
To comply with legal obligations and enforce our policies
To conduct marketing and promotional activities (if consent is provided)
3. How We Share Your Information
We do not sell or share your personal information, including your mobile phone number, to third parties for marketing purposes. However, we may share your information in the following circumstances:
With Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as appointment scheduling platforms, payment processors, or analytics providers.
For Legal Compliance: We may disclose information if required by law or if necessary to protect our rights, prevent fraud, or ensure the safety of our users.
In Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. How You Can Control Your Information
We provide several options for you to control your personal data:
Opt-Out of Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the email. For SMS messages, reply “STOP” to opt out.
Update Your Information: You may contact us at howdy@austinmanualtherapy.com to update or correct your personal information.
Request Data Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
Disable Cookies: You can adjust your browser settings to refuse cookies, though this may impact certain Site functionalities.
5. Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is 100% secure.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy | COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Our services are not directed to individuals under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take immediate action to delete it.
8. CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our buesiness or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor SMS opt-out messages and email unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Site or services after any modifications constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Austin Manual Therapy
3508 Far West Blvd.
Suite 240
Austin, TX 78731
Phone: (512) 832-9411
Email: howdy@austinmanualtherapy.com
By using our Site or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.